​Do you require an application fee?
Yes. Each adult over the age of 18 years old who intends to live in the rental property must complete and submit a rental application. The cost for processing the application is $40 per adult.

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What are the criteria used for approving an application?

When you submit a rental application you are allowing us to perform a background search. We are attempting to determine the likelihood of your paying the rent on time, and whether you will take proper care of the property and fulfill your lease obligations. The three main factors we consider are your credit report, landlord/mortgage history, and your employment and income verification  While your credit does not have to be spotless, it is important that you do not show a pattern of paying your bills late or not at all. For more detailed information on our rental qualification requirements, please refer to our Pet and Rental Qualification Guidelines form.

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How can I know what are my obligation as a tenant?

To better understand your obligations you should read carefully the handbook and the contract .

here are some of your obligations:



• Paying the rent.
• Paying the cost of any utilities that the lease requires you to pay.
• Using your apartment only as a private residence for yourself and the members of your household who are named in the lease.
• Not subleasing or transferring use of your apartment to someone else.
• Not providing accommodations to boarders or lodgers.
• Keeping your apartment clean, safe, and sanitary.
• Properly storing and disposing of all garbage and other waste.
• Allowing the Landlord/Property management  access to your apartment for inspection or routine maintenance after you have received 48 hours notice.
• Allowing the Landlord/Property management access to your apartment if you requested a repair, after reasonable notice to you.
• Allowing your landlord access to your apartment on an emergency basis.
• Following rules and policies established by the community that are reasonable.
• Paying reasonable charges for the repair of damages to your apartment or the building that were caused by you, your guests, or members of your household.

Do you require a security deposit?

Yes. We require our residents to pay the security deposit once the application is approved and before the tenancy begins. In general, the security deposit will be equal to one month's rent, along with a cleaning and pet deposit; typically the security, cleaning and pet deposits are refundable upon move out if there is no damage to the property above typical use.

Do you require a lease?

Yes. We require a written lease agreement on each of the properties that we manage. Our normal lease period is for a minimum of 12 months

 

How is a lease terminated?

At the end of the lease, or beyond, you may terminate the lease by giving Caravel Real Estate Management a thirty-day written notice prior to moving.

What if I need to move before the lease expires?

You should notify us in writing of your intent to move immediately. We will make every effort to mitigate our potential loss by trying to rent the home as soon as possible. You will be held responsible for paying the rent through the end of your lease term or until the home is rented (whichever occurs first), plus you will be held responsible for any necessary repair costs, and leasing fees incurred by the property owner.

 

 

Can I sub-lease the property?

No. The lease agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from Caravel Real Estate Management

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Can the landlord force me to move during my lease?

No. The landlord cannot evict you from the home unless you breach the lease agreement that you sign. Even if the owner needs to move back in to the property, or sell the property to a buyer, your lease will be honored through the expiration date.

Can I get a pet after I move into the property?

Depends on the property; some properties pets are by approval only; if approved you will be required to pay a $250 refundable pet deposit with us. For more information, please refer to your rental agreement or contact your property manager.

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Can I install cable or satellite TV at the property?

Generally yes. However, you must first obtain written permission from Caravel Real Estate Management and it must be in accordance of all HOA and CC&R's rules for your specific development. At some properties you may be prohibited from installing a satellite dish in any location where the dish is visible from the ground or from any other unit in the complex. Any cost of installation (or damaged caused by the installation) will be an expense of the resident. Satellite dishes may not be installed on the roof.

 

Can I paint or modify something in my rental property?

No. Unless you receive written permission from Caravel Real Estate Management  prior to making a change, you may not alter the property in any way. If you desire to alter the property you should submit your request in writing, and wait until you receive written consent before making alterations.

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How do I report a maintenance problem?

To report maintenance during regular business hours, please contact the office at 954-381-3393 If you require emergency service after hours, please call our 24-hour emergency response system at _____________________to report a maintenance emergency. For fire, gas or natural disasters, dial 911 before calling us!

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What is considered an emergency?

Examples of emergencies are active water leaks, flooding, sewer backups, sparks from appliances, gas odors, fire, etc.

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Can I be charged for maintenance at the property?

Yes, if resident damage or neglect causes the maintenance problem, you will be charged for it. Also, you may be billed for a service call if you miss a scheduled appointment with one of our service technicians.

Should I purchase my own policy of renters insurance?

It is highly recommended that all residents carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details. We also have local agents we can refer.

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This my first time paying rent late. Can you waive my late fee?

No. Caravel Real Estate Management does not waive late fees. Fair Housing laws require that we treat all our residents equally. Caravel Real Estate Management does not decide if one resident is more deserving than another of paying late fees. We enforce late fees across the board.

What is the move out procedure to get back my security deposit?

If you are terminating the tenancy, you must give Caravel Real Estate Management t least a thirty-day advance notice in writing. Please contact us a few days prior to vacating the premises, to schedule a walk-through appointment. On the date of the walk-through, the premises should be completely vacated, clean, and ready for occupancy with no personal property remaining at the premises. You may also contact us to request an initial inspection of the premises before you vacate, which you may attend. The purpose of this inspection is to allow you an opportunity to remedy identified deficiencies in order to avoid deductions from the security deposit. Deductions are normally for rent that is due, necessary cleaning of the premises, and damages above normal wear and tear. Rent is usually charged up to the date that you deliver possession of the premises to our office. This is usually the walk-through date.

 

When can I expect to receive my security deposit refund?

Within 14 days after you vacate the premises we will process and send out your funds; you will be provided with an itemized disposition of your security deposit, along with any refund due. Please provide us with a forwarding address.